Hard working, conscientious, experienced, dedicated, professional, fun loving...
Working for Alp Leisure Ltd can and should be a highly rewarding experience. We run amazing luxury chalets in the 3 Valleys. Tomkins, Bartavelles and Cristal Lodge in Meribel and Aster, Dulcis Casu, Loup Blanc and Lodge du Ciel in Courchevel plus our incredible Villa in Grimaud near St Tropez, Sambracia.
So, we are looking for motivated, exceptional people to join our team and provide excellent levels of service for our guests in these chalets. We are very aware that ‘happy staff’ do a fantastic job so our aim is to ensure all staff members are content in their role, are treated well by our guests and get sufficient ‘mountain’ time.
If the job descriptions below appeal to you and you feel you can provide what we are looking for please get in touch - see our ‘how to apply’ section at the bottom of this page for details.
Roles With Alp Leisure Ltd
Working as part of a couple, the Chef is responsible for preparing meals for guests according to their requirements. As guests pay for the food at cost at the end of the week they can have as many or as few courses as they wish. Before guests arrive in the resort we identify what they require, including any specialities, so the Chef needs to be flexible, experienced and creative as each week can present a different challenge. The job includes shopping for, preparing and cooking breakfast, afternoon tea, up to 5 course evening meal and (if requested) preparing lunch. The Chef works alongside the Chalet or Villa Manager assisting in all aspects of running the chalet.
Chalet or Villa Manager *
The Chalet or Villa Manager, is responsible for the efficient management and running of the property, the serving of meals, organising guest activities, helping with transport of guests within resort and generally ensuring that guests are being well cared for and all their needs are being met. The job includes accounting to a high level, billing, organising guests’ requirements, serving food, wine, booking restaurants, cleaning, occasionally some resort-driving and generally managing the chalet or villa. The Manager is also responsible for ensuring the property is spotless and well maintained.
* Our Chefs and Managers can be single applicants or couples and all live-out in their own apartments. Applicants who get through the initial interview stages will be asked to do a trade test, cooking lunch or dinner for around 8/10 guests.
Housekeeper/Masseur (House Angel)
Our 'House Angels' are fully qualified, experienced masseurs and/or beauty therapists and conscientious housekeepers who clean bedrooms and bathrooms to the highest standard each day and are also on hand to serve afternoon tea and/or perform massage/treatments when the guests clean on changeover day. The job includes cleaning bathrooms, bedrooms and communal areas, doing some laundry, ironing etc (although all chalet linen is sent to a professional laundry) and being on hand to cover any staff illnesses. All massage and beauty treatments are performed in-house (equipment and products supplied) and at least 3 years of hands-on experience is necessary. Our House Angels are always prepared to help out if needed, this means that an ability to cook/nanny/serve is a huge advantage.
Applicants who get through the initial interview stages will be asked to do a massage trade test.
Our Nannies must be fully qualified, experienced, CRB checked and have a passion for working with children. You will be required to work within our chalets and villas with children and babies from 3 months upwards and be happy to take older children to do outside and resort activities. Evening babysitting will also be required. In times of no childcare reservations, you will be required to help out when and wherever needed so a flexible attitude is an advantage.
Our Chauffeurs are punctual, smart, sociable, customer orientated and hard working. We are looking for people who care about first impressions and the fine state of our fleet of luxury, 4x4 people carriers. Our Chauffeurs need to be technically minded and able to maintain our company vehicles to the highest standard both inside and out. As one of our chauffeurs you will be the face of the company; meeting and driving clients to and from the local airports/stations, sharing in the resort driving responsibilities, basic vehicle maintenance and clearing drives and communal areas of snow during the winter.
Applicants who get through the initial interview stages will be asked to take part in an assesment day which covers driving skills, customer service, individual and group activities.
Our Ops Manager is responsible for resort operations; chalets, suppliers and staff, playing an important role motivating and encouraging staff to maintain or exceed the high-standards of service Alp Leisure Ltd have set and our clients have become accustomed to. They oversee all of the staff accommodation and ensure the staff are happy and confident in their roles. We hope our guests rarely have reason to contact the Ops Manager, but if there is an issue which needs further support and advice, he or she will be at our guests' disposal.
The Office Manager looks after all aspects of the smooth running of our office, based in Le Praz, Courchevel. Duties range from answering the phone to paying bills, logging details into the accounting system and acting as general PA to the business. Our Office Manager needs to be super organized, bi-lingual and willing to help out in an administrative role.
Customer Services Manager
Our Customer Services Manager has great experience of the resorts, the surrounding areas and what’s on offer. They are based in resort year round and spend time collecting information about the resorts, the services and liaising with activity providers and the tourist offices to ensure all the information we supply you with is completely up to date! As a Customer Services Manager you will be working on our guests’ behalf to ensure that they have the perfect holiday. You will be in contact with the guests prior to their arrival to discuss catering requirements and organise equipment hire, ski instructors, nannies or anything else that they might need. The job includes identifying customer requirements, making bookings on their behalf, liaising with chalet and villa staff, ski schools, instructors, guides etc and ensuring guest needs are fulfilled. Fluent English and French are essential and Russian is an advantage.
The Maintenance Team are more of our brilliant “behind the scenes” support staff. They ensure the smooth running of the properties year round making sure any issues are dealt with straight away, keeping all chalets, pools, Jacuzzis and gardens to the high standard we require. From snow clearing and log stacking to lawn mowing and watering, our team is always on hand with a smile and a strong pair of hands. Relevant experience is required, as is a flexibile and independent spirit, with a 'can do' attitude and attention to detail. This is a year-round position.
A full time position overseeing our accounts using our web based system, providing regular control checks and assessments. Assisting with staff training and providing support to managers throughout the season.
Are You Suitable?
- Punctual, reliable and conscientious
- Eye for detail
- Suitably experienced and qualified for the position you are applying for
- Fantastic customer service skills
- Good at problem solving
- Ability to get stuck in and help each other as a team
- Friendly, mature, confident and committed to work the full season
About The Package?
- Travel from UK to resort and return at end of season
- Accommodation in private apartments – all positions are ‘live-out’
- Wages paid monthly in arrears
- Weekly food allowance
- One day off per week
- One valley season ski pass*
- Ski or snowboard and boot hire for the season*
- Ski/snowboard lessons*
- Carte-Neige insurance*
- French based support team
* winter staff only
How To Apply
Applicants should have relevant experience and hold a British or EU passport and UK National Insurance number. Please apply via email to firstname.lastname@example.org with a copy of your CV, a recent photo explaining why you would like to work for Alp Leisure Ltd and how you think your skills and experience would make you a suitable candidate for the job. If we think you are suitable we will initially set up an telephone interview and ask for 3 previous employer references. Following a positive outcome, successful applicants will then be asked to attend an interview with the possiblity of a trade test if applicable.